Your luxurious hair experience

PLEASE READ CAREFULLY BEFORE BOOKING US.

Our house rules:

1. Payments & deposits
  • The appointment is confirmed after the payment of the deposit.
  • The deposit is NON-REFUNDABLE.
  • The remaining balance MUST be paid in cash. We do not accept online banking.
  • For appointments outside of opening hours, an additional surcharge of €20 will be charged.
  • For last-minute appointments (within 24 hours), there will be an additional charge of €20.
  •  Squeeze-in fee: €20. Send us a message on WhatsApp for availability.
 
2. Cancellations
  • If you cancel the appointment within 24 hours, the deposit will not be refunded.
  • In case of cancellation, no money will be refunded, but you will receive a voucher for the deposit amount.
 
3. Late arrivals
  •  If you arrive 10 minutes late, a €10 late fee will be applied.
  • If you arrive 15 minutes late, a €15 late fee will be applied.
  • If you arrive 20 minutes late, your appointment will be canceled immediately.
 
4. No shows
  • If you fail to show up for your appointment without prior notice, you will be placed on our blacklist.
 
5. Service satisfaction
  • If you are not happy with the service provided, you can inform us within 24 hours. While there will be no refund, we will work together to find a suitable solution.
 
6. Guests & appointments
  • Please come alone to your appointment. NO extra guests are allowed.
 
7. Contact information
  • For any questions about hairstyles or additional information, feel free to message us on Instagram.
 

Hair preparations before your appointment:

  • When coming to your appointment, please make sure your hair is clean and blow-dried from root to tip.
  •  Your hair must be product-free.
  • We do not work with small pieces (cut) bundles. If you bring them, your appointment will not be canceled, but there will be a €15 fee.

Wig Install Instructions:

  • Please arrive with braided hair or have an add-on ready.
  • Only HD lace wigs are accepted.
  • We do not work with AliExpress hair.
  • Please drop off your wig 4–5 days in advance.
  • Arrive on time for your appointment.
 

If you have any questions, please don’t hesitate to send us a DM on Instagram.
 
Hope to see you soon in our chair!

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Contact

Adres

Entrada 400
1114AA Amsterdam